Privacy Policy

Last Updated: September 7, 2026

Alaska Stoke Vans, LLC (“Alaska Stoke Vans,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit alaskastokevans.com, contact us, request information, make or manage a camper van reservation, or otherwise interact with our services.

Alaska Stoke Vans is a camper van rental business based in Anchorage, Alaska, serving travelers visiting Alaska and welcoming customers from the United States and other countries.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you contact us, request information, make a reservation, communicate with us about a rental, or otherwise interact with Alaska Stoke Vans.

Depending on how you interact with us, this information may include:

  • Name
  • Email address
  • Phone number
  • Mailing or residential address
  • Date of birth
  • Driver’s license or other identification information
  • Information necessary to verify eligibility to rent or operate a vehicle
  • Reservation and rental information
  • Travel plans and intended destinations
  • Pickup and drop-off preferences
  • Airport, hotel, or other pickup information
  • Flight information or arrival and departure details
  • Communications and messages you send to us
  • Information about additional drivers
  • Information you provide about pets or other rental needs
  • Other information you voluntarily provide in connection with an inquiry or reservation

Our website contact form currently asks for your name, email address, and message.

Please do not submit passwords, Social Security numbers, financial account credentials, or other highly sensitive information through our public website contact form.

Reservation and Rental Information

When you request or make a camper van reservation, additional information may be collected and processed through our reservation and booking systems.

This may include information necessary to:

  • Determine rental eligibility
  • Verify a driver’s identity, age, and license
  • Process and manage reservations
  • Coordinate pickup and drop-off
  • Communicate about your trip
  • Provide the rental vehicle and related services
  • Process payments, deposits, insurance, and applicable fees
  • Manage the rental during and after your trip
  • Address customer service requests, changes, cancellations, or other issues related to a reservation

Alaska Stoke Vans uses Outdoorsy and its Wheelbase Pro reservation technology to facilitate reservations and related rental operations. The reservation process may direct you away from alaskastokevans.com to third-party booking and checkout systems.

The information collected through those systems is subject to the applicable third-party privacy policies and terms in addition to this Privacy Policy.

Outdoorsy’s current privacy documentation states that its services may process contact, identity, residential-address, date-of-birth, driver’s-license, payment, rental-history, and other information in connection with bookings and service delivery.

Payment Information

Payments associated with reservations are processed through the applicable reservation and payment-processing systems.

Alaska Stoke Vans does not collect or store credit card numbers through the public alaskastokevans.com website.

When you provide payment information through the reservation checkout process, that information is processed by the applicable payment provider and may be subject to that provider’s privacy policy and security practices.

Outdoorsy’s current privacy policy explains that payment information is passed to its payment processor for processing and that payment processing may involve third-party providers.

Information Collected Automatically

When you visit alaskastokevans.com, certain information may be collected automatically through cookies, analytics technologies, security tools, and similar technologies.

This information may include:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages visited
  • Date and time of visits
  • Referring website or traffic source
  • Approximate geographic information
  • Website interactions
  • Website performance information
  • Cookie identifiers and similar technical information

We currently use Google Analytics to understand website traffic, visitor behavior, and website performance.

We also use website security and spam-prevention technologies, including Google reCAPTCHA, where applicable.

For information about the specific cookies and similar technologies used on our website, please see our Cookie Policy.

Cookies and Similar Technologies

Alaska Stoke Vans uses cookies and similar technologies to:

  • Operate and secure the website
  • Remember certain preferences
  • Prevent spam and abuse
  • Understand how visitors use the website
  • Measure website performance
  • Improve website functionality and user experience

We use CookieYes to provide cookie-consent management and allow visitors to manage their preferences regarding non-essential cookies.

Our website may contain cookies or similar technologies provided by third parties, including Google and other technology providers.

The specific cookies used by the website may change as website functionality and technology providers change. Our Cookie Policy provides additional information about the cookies detected and used on our website.

Google Analytics

We use Google Analytics to understand how visitors interact with our website and to evaluate website traffic and performance.

Google Analytics may collect information such as device and browser information, pages visited, traffic sources, approximate geographic information, and identifiers associated with cookies or similar technologies.

Google Analytics is subject to Google’s applicable privacy practices.

Analytics technologies are subject to the cookie-consent choices made through our website where applicable.

Google Maps, Reviews, and Other Third-Party Content

Our website may include links to or embedded functionality from third-party services, including:

  • Google Maps
  • Google Reviews
  • Facebook
  • Instagram
  • Google reCAPTCHA
  • Outdoorsy/Wheelbase Pro

These third-party services may collect information through cookies, scripts, embedded content, or other technologies when you interact with them.

Third-party services operate under their own privacy policies and terms. Alaska Stoke Vans does not control the privacy practices of third-party websites or services.

How We Use Personal Information

We may use personal information to:

  • Respond to questions and inquiries
  • Communicate with prospective and existing renters
  • Process and manage reservations
  • Verify rental eligibility
  • Coordinate vehicle pickup and drop-off
  • Communicate about flights, arrival times, travel plans, and rental logistics
  • Provide customer support
  • Provide and manage camper van rentals
  • Process payments and rental-related charges through applicable providers
  • Manage insurance, deposits, damage, mileage, and other rental matters
  • Maintain business and rental records
  • Improve our website and services
  • Analyze website traffic and performance
  • Prevent fraud, spam, abuse, and unauthorized activity
  • Protect our customers, vehicles, website, business, and legal interests
  • Comply with applicable laws and legal obligations

Customer Communications

We may use the contact information you provide to communicate with you regarding an inquiry, reservation, rental, or other transaction with Alaska Stoke Vans.

These communications may occur by:

  • Email
  • Telephone
  • Text message
  • Reservation-platform messaging

Examples include reservation confirmations, questions about your trip, pickup and drop-off coordination, flight or arrival updates, rental instructions, changes to reservations, and other customer-service communications.

We do not currently use information collected through our website or rental process to send promotional email or text marketing campaigns without an applicable legal basis or consent where required.

How We Share Personal Information

Alaska Stoke Vans does not sell personal information.

We may disclose personal information when reasonably necessary to:

  • Provide and manage camper van rentals
  • Process reservations and payments
  • Verify drivers and rental eligibility
  • Provide insurance or related services
  • Operate and maintain our website
  • Provide website hosting, security, analytics, communications, or other business services
  • Communicate with customers
  • Work with contractors or service providers assisting our business
  • Comply with legal obligations or valid legal processes
  • Protect our rights, property, customers, vehicles, systems, or business
  • Prevent fraud, abuse, or security incidents
  • Respond to an emergency or protect someone’s safety
  • Fulfill another purpose authorized or requested by you

Third-party service providers may process information on our behalf when providing services to Alaska Stoke Vans.

Outdoorsy and Wheelbase Pro

Our reservation and rental operations use technology provided by Outdoorsy/Wheelbase Pro.

Depending on the reservation process and services used, these providers may process information necessary to create an account, request or manage a reservation, verify identity and driving eligibility, process payments, communicate with renters, and provide related rental services.

Outdoorsy’s current privacy policy describes processing of information associated with browsing, bookings, contact information, identity verification, payment, rental history, and related services.

When you leave alaskastokevans.com and interact directly with Outdoorsy, Wheelbase Pro, or another third-party provider, your information is also governed by that provider’s privacy policy and terms.

You should review the applicable third-party policies before submitting information through those services.

International Customers

Alaska Stoke Vans welcomes qualified customers from the United States and other countries.

International customers may be required to provide additional information or documentation to verify identity and driving eligibility, depending on the requirements of the reservation platform, applicable insurance, and the rental.

For example, Outdoorsy’s current requirements state that international renters may be required to complete driver verification and provide a valid driver’s license and passport, with additional documentation potentially required depending on the customer’s country of origin.

Personal information provided by customers outside the United States may therefore be processed in the United States or other countries where Alaska Stoke Vans or its service providers operate.

Information We Process Through Our Clients and Service Providers

Unlike a marketing agency, Alaska Stoke Vans generally does not process personal information on behalf of unrelated business clients.

Information collected through our rental and reservation operations is primarily collected for Alaska Stoke Vans’ own business purposes and to fulfill rental transactions.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide requested services
  • Manage reservations and rentals
  • Communicate with customers
  • Maintain business and financial records
  • Meet legal, tax, insurance, accounting, or contractual requirements
  • Resolve disputes
  • Protect our legal and business interests

Retention periods may vary depending on the type of information, the purpose for which it was collected, and requirements imposed by applicable laws or third-party service providers.

Data Security

Alaska Stoke Vans uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, loss, or disclosure.

Our website uses HTTPS encryption and security protections provided by our website hosting and technology providers.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on where you live and which privacy laws apply to you, you may have rights regarding your personal information.

These rights may include:

  • Requesting access to personal information
  • Requesting correction of inaccurate information
  • Requesting deletion of certain personal information
  • Requesting a copy of certain personal information
  • Requesting information about how your personal information is used or disclosed
  • Opting out of certain forms of targeted advertising or sale/sharing of personal information where applicable
  • Withdrawing consent where processing is based on consent

To make a privacy-related request, contact Alaska Stoke Vans using the contact information below.

We may need to verify your identity before fulfilling certain requests.

Certain information may be exempt from deletion or other requests where retention is required or permitted by applicable law, such as information necessary to complete a transaction, comply with legal obligations, resolve disputes, or protect our rights.

Children’s Privacy

Our website and camper van rental services are intended for adults and travelers who meet applicable rental requirements.

We do not knowingly collect personal information directly from children under 13 through our website.

If you believe a child has provided personal information to us through the website, please contact us so that we can take appropriate steps.

Third-Party Websites and Services

Our website contains links to websites and services operated by third parties.

These may include reservation platforms, social media platforms, Google services, maps, review services, and other websites.

Alaska Stoke Vans is not responsible for the privacy practices, security, or content of third-party websites or services.

We encourage you to review the privacy policies and terms of any third-party service before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date at the top of this page.

Contact Us

If you have questions about this Privacy Policy or Alaska Stoke Vans’ privacy practices, please contact:

Alaska Stoke Vans, LLC
3731 Laron Lane
Anchorage, Alaska 99504
USA

Email: alaskastokevans@gmail.com
Phone: (970) 445-0279